Students will learn how to support PC hardware in a business setting, including installation, troubleshooting, and component replacement. The target student for this course is responsible for maintaining PCs in their workplace.

What you will learn:

1. Power systems
2. CPUs and motherboards
3. Memory systems
4. Expansion cards
5. Data storage devices
6. Ports, connectors, and cables
7. Printers and scanners
8. Display devices
9. Portable computers and devices
10. Operating system management
11. Operating system monitoring
12. OS maintenance and troubleshooting
13. LAN networking
14. Internet connections
15. Network troubleshooting
16. Security
17. Maintaining the PC environment

Course Duration: 36 Hours

This course provides a comprehensive guide to common tasks performed by system administrators, including installation, customization, and troubleshooting.

What you will learn:

1. Introduction to Linux
2. Installing a Linux system
3. Exploring interfaces and filesystems
4. Filesystem management
5. Filesystem administration
6. Advanced installation and troubleshooting
7. Working with the BASH shell
8. System initialization
9. The X Windows system
10. Managing system processes
11. Printer and log file administration
12. User, group, and file administration
13. Compression, backup, and software installation
14. Troubleshooting and performance monitoring
15. Network Configuration
16. Security

Course Duration: 36 Hours

This course is designed to provide network technicians and support staff with the foundation-level skills they need to install, operate, manage, maintain, and troubleshoot a corporate network.

What you will learn:

1. Network basics
2. Wired computer-to-computer connections
3. Network-to-network connections
4. Wired internetworking devices
5. Wired communication standards
6. Wireless networking
7. Security threats and mitigation
8. Security practices
9. Network access control
10. Monitoring
11. Troubleshooting

Course Duration: 36 Hours

After taking this course, students will understand the field of network security and how it relates to other areas of information technology. This course also provides the broad-based knowledge necessary to prepare for further study in specialized security fields, or it can serve as a capstone course that gives a general introduction to the field.

1. Mitigating threats
2. Cryptography
3. Authentication systems
4. Messaging security
5. User and role based security
6. Public key infrastructure
7. Access security
8. Ports and protocols
9. Network security
10. Wireless security
11. Remote access security
12. Auditing, logging, and monitoring
13. Vulnerability testing
14. Organizational security
15. Business continuity

Course Duration. 36 Hours

This course is designed to give students advanced-level technical competency of server issues and technology, including installation, configuration, upgrading, maintenance, environment, troubleshooting and disaster recovery.

What you will learn.

1. Motherboard architecture, processors, memory, and BIOS
2. Storage
3. Server planning
4. Server power and rack installation
5. Server upgrades
6. Configuring a network operating system
7. Services and applications
8. Disaster planning
9. Performance monitoring and optimization
10. Troubleshooting and problem determination

Course Duration. 36 Hours

In this Authorized Cisco course you will learn to implement campus networks using multilayer switching technologies over high speed internet. This course addresses the integration of routing and switching technologies to create an efficient campus network. Design, build and configure a reliable campus network so that if in any physical link, switch or router fails an end user won’t know, while maintaining the performance to meet today’s demanding application requirements, such as voice and video. Students will learn to design physical redundancy into networks and the necessary Layer 2 and 3 protocols to guarantee constant access to the campus network.

What you will learn:

1. Implementing Switches in the Network
2. Configuring VLANS and VTP
3. Managing Redundant Links
4. Enhancing Spanning Tree Protocol
5. Implementing Multilayer Switching in the Network
6. Improving Availability on Multilayer Switched Networks
7. Examining Cisco AVVID Services and Applications
8. Implementing QoS in a Multilayer Switched Network
9. Optimizing and Securing Multilayer Switched Networks
10. Understanding Metro Ethernet

Who needs to attend?
This course is intended for Networking Professional who are implementing Cisco’s Catalyst Switching technology. BCMSN is recommended for those pursuing Cisco Certification.

Course Duration: 36 Hours

In this authorized CISCO course you will develop an advanced set of skills to help you optimize the configuration and deployment of a CISCO router-based internetwork. Learn the complex concepts and commands necessary to configure Cisco routers for scalable operation in large and/or growing internetworks. Whether your goal is to take your Cisco routing skills to the next level or to achieve CCNP or CCIP certification, this is the right course for you.

What you will learn:

1. Advanced IP addressing
2. Routing Principles
3. Configuring EIGRP
4. Configuring the OSPF Protocol
5. Configuring the IS-IS Protocol
6. Manipulating Routing Updates
7. Configuring Basic BGP

Who needs to attend?
Network administrators, network specialists and technicians who configure and support large internetworks, and individuals seeking CCNP, CCIP, and CCDP certifications.

Prerequisites CCNA certification or familiarity with internetworking technologies and the ability to perform basic configuration of Cisco routers is required. Knowledge of IP, including the ability to perform IP subnetting on non-octal boundaries and the ability to configure IP standard and extended access lists, distance vector routing protocol operation an configuration, serial interface configuration, and the ability to interpret a Cisco routing table. Prerequisite knowledge can be acquired from successfully completing ICND (Interconnecting Cisco Network Devices) or CCNA Boot Camp.

Course Duration: 36 Hours

This course teaches students the fundamentals of Cisco routing and switching, and will prepare students for the CCNA exam. Students will work with the Cisco router and switch interface to manage and troubleshoot a Cisco internetwork. They’ll then learn about TCP/IP addressing and subnetting as well as IP routing. Finally, students will learn how to make a Cisco internetwork more secure.What you will learn:

1. The Cisco Router and Switch Interface
2. Managing a Cisco Internetwork
3. TCP/IP Addressing and Subnetting
4. IP Routing
5. Advanced TCP/IP
6. Security
7. Network Address Translation
8. Switching
9. Wireless LAN’s
10. Introduction to IPv6
11. Cisco WAN Support

Course Duration: 36 Hours

This course introduces techniques and features enabling or enhancing WAN and remote access solutions. This course focuses on using one or more of the available WAN connection technologies for remote access between enterprise sites.

Key topics included are cable-modems and Digital Subscriber Line (DSL) with Network Address Translation (NAT), Multi Protocol Label Switching (MPLS) virtual private networks (VPNs),and network security using VPNs with IPsec encryption and Internet Key Exchange (IKE) keys. Delegates will be able to secure the network environment using existing Cisco IOS security features, and configure the three primary components of the Cisco IOS Firewall Feature set (Firewall, Intrusion Prevention System [IPS], and Authentication, Authorization, and Accounting [AAA]). This task-oriented course teaches the knowledge and skills needed to secure Cisco IOS router networks using features and commands in Cisco IOS software, and using a router configuration application.

What you will learn:

1. Describe Network Requirements
2. Connect Teleworkers
3. Implement Frame Mode MPLS
4. IPsec VPNs
5. Cisco Device Hardening
6. Cisco IOS Threat Defense Features

Who should attend?

• Candidates for Cisco CCNP®, CCDP®, and CCIE® Routing and Switching and CCIE Communications and Services certifications.
• Network administrators and technicians responsible for implementing and troubleshooting complex routed network environments
• Senior network support staff performing a help-desk role in a medium or enterprise-sized company that has internal network support escalation staff
• Network support staff who design, implement, and troubleshoot Layer 3 connectivity issues.

Prerequisites: Valid CCNA

Course Duration: 36 Hours

In this course, you will optimize and use the Cisco Intelligent Information Network (IIN) model and
the Cisco Service-Oriented Network Architecture (SONA) as architectural frameworks for converged
networks. You will apply the concepts and implementation methods for quality of service (QoS).
Further, you will outline the elements of Cisco Wireless LAN (WLAN) network and examine the Cisco
Integrated Services Routers (ISRs).

What you will learn:

1. Describe Network Requirements
2. Describe Cisco VoIP Implementations
3. Introduction to IP QoS
4. Implement the DiffServ QoS Model
5. Implement AutoQoS
6. Implement Wireless Scalability

Who should attend?

Candidates for Cisco CCNP, CCDP, CCIP and CCIE Routing and Switching and CCIE
Communications and Services certifications
Network administrators and technicians responsible for implementing and troubleshooting
complex routed network environments
Network administrators responsible for implementing and managing medium-to-large business
networks
Senior network support staff performing a help-desk role in a medium or enterprise-sized
company that has internal network support escalation staff
Network support staff who design, implement, and troubleshoot Layer 3 connectivity issues

Prerequisites: Valid CCNA

Course Duration: 36 Hours

An Enterprise Administrator is usually responsible for the overall IT environment in an organization, specifically the IT architecture, infrastructure design and the global configuration changes. Enterprise administrators also make critical decisions and recommendations about the Network infrastructure, Security policies, Business continuity, and Design of IT administrative structure. They also focus on translating business goals into technology directives. The MCITP certification helps in authenticating these specific job role functions. We follow the learning-by-doing approach to help you develop and validate your skills in your current position or advance you toward a future job role, such as that of an IT systems manager, Enterprise security administrator, Systems architect or a Network administrator.

The Enterprise Administrator certification will help to highlight your skills in Windows infrastructure design and your readiness to excel in working with the Windows Server 2008.

Prerequisites:

• 70-640-TS Windows Server 2008 Active Directory, Configuring
• 70-642-TS Windows Server 2008 Network Infrastructure, Configuring
• 70-643-TS Windows Server 2008 Application Infrastructure, Configuring
• 70-620-TS Windows Vista Configuration

Certification This module prepares students to sit the Windows Server 2008, Enterprise Administrator certification exam(s)

This course will provide students with the knowledge and skills needed to design a Microsoft Active Directory service and network infrastructure for a Windows Server 2003 environment. It is intended for systems engineers and network designers. The course will prepare students for the MCSE 70- 297 certification exam.

What you will learn:

1. Assessment stage I
2. Assessment stage II
3. Designing the Active Directory infrastructure
4. Designing for network services
5. Designing the logical components
6. Name resolution
7. Remote access and address management
8. Service sizing and placement
9. The physical design

Course Duration: 36 Hours

This course is designed to provide students with the knowledge and skills to analyze business requirements for a secure Microsoft Windows Server 2003 network infrastructure, and to design a security solution that meets those requirements. It is intended for systems engineers, network designers, and security specialists. This course will also prepare students for the MCSE 70-298 certification exam.

What you will learn:

1. Designing a secure network framework
2. Securing servers based on function
3. Designing a secure public key infrastructure
4. Securing the network management process
5. Securing network services and protocols
6. Securing Internet Information Services
7. Securing VPN and extranet communications
8. Securing Active Directory
9. Securing network resources
10. Securing network clients

Course Duration: 36 Hours

This course is designed to give provide the skills and knowledge necessary to implement, administer, manage, and maintain a Microsoft Windows Server 2003 network infrastructure. The course also provides through preparation for the MCSE 294 Certification Exam.

What you will learn:

1. Introduction to Active Directory
2. Name resolution and DNS
3. Design philosophy
4. Architecture
5. Logical design
6. Physical design
7. Replication
8. Active Directory operations masters
9. Active Directory authentication and security
10. Managing users, groups, computers, and resources
11. Group Policy for corporate policy
12. Managing software with Group Policy
13. Monitoring and optimizing Active Directory
14. Disaster recovery

Course Duration: 36 Hours

This course is aimed at system administrators who are preparing for Microsoft's MCSE 70-284 certification exam. It covers the full range of skills and concepts that students need to know, such as installing Microsoft Exchange Server 2003, creating and managing recipients, configuring client connectivity, managing servers, implementing security, creating and managing public folders, choosing appropriate data storage hardware, backing up and restoring Exchange data, and migrating from previous versions of Exchange.

What you will learn:

1. Introduction to Exchange Server 2003
2. Exchange Server 2003 Installation and Configuration
3. Recipient management
4. Outlook and Outlook Web Access
5. Address Management
6. Public Folders
7. Configuring and managing Exchange Server
8. SMTP and Exchange message routing
9. Data storage and hardware resources
10. Exchange Server 2003 security
11. Backup and recovery
12. Exchange server maintenance
13. Migrating from Exchange 5.5 to Exchange Server 2003

Course Duration: 36 Hours

This course is designed to provide students with the knowledge and skills to implement, manage, and maintain a Microsoft Windows Server 2003 network infrastructure. It is intended for systems engineers, network designers, and network administrators who are responsible for tasks such as implementing, managing, and/or maintaining TCP/IP addressing and routing, Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), Windows Internet Name Service (WINS), remote access, as well as IPSec and certificates to secure Internet Protocol (IP) traffic. The course also prepares students for the MCSE 70-291 certification exam.

What will you learn:

1. Networking overview
2. Configuring network protocols
3. TCP/IP architecture
4. Dynamic Host Configuration Protocol
5. Manage and monitor a DHCP server
6. Name resolution
7. Domain Name System
8. Windows Internet Naming Service
9. Internet Protocol Security (IPSec)
10. Remote access
11. Internet Authentication Service
12. Routing
13. Security templates
14. Troubleshooting Windows Server 2003 networks

Course Duration: 36 Hours

This course helps students explore the Windows Server 2003 operating system and the concepts and practices of networked systems. Management of hardware, user groups, computer accounts, file access and disk storage are thoroughly explored. Server administration is also covered, including important concepts such as Group Policy, performance monitoring, backups, disaster recovery, and Windows Server 2003 security features. The course also prepares students for the MCSE 70-291 certification exam.

What you will learn:

1. Introduction to Windows Server 2003
2. Managing hardware devices
3. Creating and managing user accounts
4. Managing group and computer accounts
5. Managing file access
6. Managing disks and data storage
7. Advanced file system management
8. Managing printers
9. Using Group Policy
10. Server administration
11. Monitoring server performance
12. Managing backups and disaster recovery
13. Administering Web resources
14. Windows Server 2003 security features

Course Duration: 36 Hours

This course is designed to provide the skills and knowledge necessary to implement, administer, manage, and maintain a Microsoft Windows Server 2003 network infrastructure as well as provide thorough preparation for 70-293 Certification Exam.

What you will learn:

1. Windows Server 2003 network planning
2. TCP/IP architecture
3. Plan network data flow
4. Plan and configure routing and switching
5. Plan, configure, and troubleshoot DHCP
6. Plan, configure, and troubleshoot WINS
7. Plan a DNS strategy
8. Manage and troubleshoot DNS
9. Plan and manage Certificate Services
10. Plan and manage IPSec
11. Plan network access
12. Plan and implement server availability and scalability
13. Plan server and network security
14. Problem recovery

Course Duration: 36 Hours

This ILT Series course is for entry-level computer administrators and help desk personnel who want to pass Microsoft Certified Technical Specialist (MCTS) exam 70-620. Students will learn basic Windows Vista administrative skills, including installing and maintaining Windows Vista on desktop and notebook computers. Topic coverage includes customization, troubleshooting, security, system monitoring/configuration, and file management. Student will also learn how to install applications, devices, drivers, and printers; how to configure and secure Internet Explorer 7; and how to work with mobile systems.

What you will learn:

1. Upgrade and installation
2. Post-installation tasks
3. Security
4. Monitoring
5. Configuration
6. File management
7. Software and devices
8. Internet Explorer 7
9. Applications
10. Mobile computing
11. Mobile networking

Course Duration: 36 Hours

This course prepares students for MCTS exam 70-680. Students will learn how to install and configure Windows 7 Professional. They'll also learn about network configurations, wide area networks, local security management, and security for domain members. Coverage also includes management of the Windows desktop, resources, printers, and performance.

What you will learn:

1. Installation
2. System configuration
3. Storage devices
4. Network configuration
5. Wide area networking
6. Local security management
7. Security for domain members
8. Desktop management
9. Resource management
10. Printer management
11. Performance
12. Fault tolerance and recovery

Course Duration: 36 Hours

This instructor-led course provides students with the knowledge and skills to configure and troubleshoot a Windows Server 2008 network infrastructure. Students will learn to implement and configure secure network access and implement fault tolerant storage technologies. Students will gain an understanding of the network technologies most commonly used with Windows Server 2008 and IP-enabled networks. Students will also learn how to secure servers and maintain update compliance.

What you will learn:

1. Installing and configuring servers
2. Configure and troubleshoot DNS
3. Configuring and managing WINS
4. Configuring and troubleshooting DHCP
5. Configuring and troubleshooting IPv6 TCP/IP
6. Configuring and troubleshooting Routing and Remote Access
7. Install, configure and troubleshoot the Network Policy Server Role service
8. Configuring Network Access Protection
9. Configuring IP sec
10. Monitoring and troubleshooting IPsec.
11. Configuring and managing Distributed File System
12. Configuring and managing storage technologies
13. Configuring availability of network resources and content
14. Configure server security compliance

This module prepares students to sit the 70-642 Windows Server 2008 Network Infrastructure Exam

This course prepares enterprise support technicians and IT professionals for deploying, managing, and troubleshooting Windows Vista. In addition, this course prepares students who want to pass Microsoft Certified IT Professional (MCITP) exam 70-622, Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians. Topic coverage includes how to deploy Windows Vista by using the available Microsoft deployment utilities; implementing and troubleshooting Group Policy objects; managing and troubleshooting Windows updates; configuring user access to data; troubleshooting both Windows Vista and desktop applications; configuring and troubleshooting security, networking, and remote access; and maintaining Windows Vista computers.

What you will learn:

1. Deployment Tools
2. Deployment
3. Group Policy
4. Operating System updates
5. User data
6. Windows Vista application troubleshooting
7. Desktop application troubleshooting
8. Security troubleshooting
9. Network Configuration and troubleshooting
10. Remote access and wireless troubleshooting
11. System maintenance

Cours Duration: 36 Hours